In addition to our hospitality software packages, we offer full training, technical support, and installation services. Our 24/7 support means help is never far away.
Installation & Training
Pre-installation consulting, planning and parameterisation
Site audit of IT equipment and facilities if required
On-site installation
On-site or ‘classroom’ training options
Full or customised training options
Full training notes and practice examples provided
Training database always provided with each installation
Free of charge installation and configuration for Cloud hosted sites
Support
24/7 on-call support
Real people based in Auckland, New Zealand
Cloud hosted option reduces call out time and cost
Remote access for hands-on problem resolving by technicians
Underpinned by full support management system, with full site details and site history
A choice of Support Level Agreements available